Privacy Policy

1. What we collect

• Account data: your name, email, password (stored hashed — we can't read it) and your phone number if you add it.
• DJ and venue accounts: business name, pictures and logo, payment gateway or wallet settings. Gateway keys and wallet numbers are stored encrypted.
• Guests of DJs and venues: what is sent with a request — song name, name (optional), table number, and phone number for venue orders.
• Payments: we never see or store your card details. Card payments happen on the payment gateway's own page; we keep only the payment status and amount.
• App data: the ID of the device you signed in from, the app version and when it's used.
• Support messages and what you write in them.
• Usage: page visit counts without any tracking cookie — visitors are counted with a fingerprint that changes daily and doesn't identify you. We work out your country from your connection to show prices in your currency, without storing your address.
• Notifications: if you turn them on, we store your device's notification address only.

2. Why we use it

• To provide the services and run your account.
• To deliver requests and notifications to account holders.
• To send necessary emails: email confirmation, password reset, support replies and subscription notices.
• To protect the services and prevent abuse.
• To understand and improve the services with aggregate numbers.

We don't sell your data, don't use it for advertising and don't share it except as described below.

3. Cookies

We use only two necessary cookies: the sign-in cookie that keeps you signed in, and the language cookie. No tracking or advertising cookies.

4. Who we share it with

• Railway: hosting of the site and database (servers in Europe).
• Cloudflare: protection and speed of the site, file storage (Europe).
• Resend: sending emails.
• Ziina and other payment gateways chosen by account holders: processing payments.
• Your browser's notification services (e.g. Google, Apple): delivering the notifications you turned on.
• DJ and venue account holders: they see only the requests their own guests send them.

We use service providers that process data on our behalf, only as needed:

5. Retention

We keep your account data while your account exists. When it's deleted we delete its personal data; payment records may be kept, with the name removed, for as long as financial and tax rules require.

6. Security

Every page uses encrypted connections (HTTPS); passwords and payment keys are stored hashed or encrypted; access to data is limited to what the service needs.

7. Your rights

• Ask for a copy of your data.
• Correct your data (most of it from your account page).
• Delete your account and its data.
• Turn notifications off at any time on your device.

For any of these: [email protected] or the Support page — we reply within 30 days.

8. Children

Our services are not intended for anyone under 18 and we don't knowingly collect their data.

9. Changes

We may update this policy; the date of the last update is shown at the top, and we'll tell you about material changes.

10. StageX

• From artists and providers we collect: stage or trade name and real name, nationality, emirates, work and photos, contact details (phone, e-mail, accounts), an ID document if uploaded for verification, and companies' trade licence.
• Contact details are shown to clients only once a booking is confirmed and the deposit paid, unless an artist the platform allows chooses to show them in their profile. ID documents and trade licences are seen only by the platform's administration and kept in private storage.
• Photos, audio and videos are stored with Cloudflare (in R2; videos may move to Cloudflare Stream), shown through short-lived links.
• We count profile views without identifying visitors; artists see the first names of people who liked their profile.
• When an artist profile is deleted, its data and files are deleted for good; we keep only the stage name, the date and any founding-artist number it had, for the record.